You can immediately see the reason why your card purchase was declined either on the screen of the store’s card reader or on the pop-up message which appeared at checkout.

Follow the instructions in the pop-up message before attempting to make another Klarna Debit Flex Card purchase. 

Good to know: We generally decline transactions for the following to promote financial wellness and best meet our regulatory, ethical, and risk standards:

• Governmental agencies

• Selling of drugs or alcohol

• Guns and Ammunition

• Online gaming, betting or gambling

• Dating services

• Massage parlors

• Cash disbursements