How do I block or cancel my Klarna Debit Flex Card?

Temporarily block your Klarna Debit Flex Card by freezing it in the app. You can unfreeze your card in the app when you are ready to use your card again.

Freeze card

  1. Log in to the

  2. Go to Wallet

  3. Tap Klarna Debit Flex Card and go to Settings

  4. Choose Freeze my card

Cancel card

You can permanently cancel your Klarna Debit Flex Card in the app:

  1. Log in to the app

  2. Go to Wallet

  3. Tap Klarna Debit Flex Card and go to Settings

  4. Choose Cancel my card and select the reason why you want to cancel your card to confirm


Replace card

To deactivate and replace your physical Klarna Debit Flex Card:

  1. Log in to the app

  2. Go to Wallet

  3. Tap Klarna Debit Flex Card and go to Settings

  4. Choose Settings and Replace my card

Good to know:

  • You can use your virtual card whilst waiting for a physical replacement card.

  • Purchases you placed with a card before cancelling remain due for payment.

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