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Tracking technology notice for Klarna.com/us

Manage Consent Preferences

This document describes how we use technologies such as cookies, web beacons, browser local storage and device fingerprinting (together “tracking technologies”) on the site, and your choices regarding this use.

What type of tracking technologies do we use?

The tracking technologies we use typically enhance our services towards you. Some of the functionalities we offer on our site actually need tracking technologies to work at all, other tracking technologies simply make our services smooother for you. We categorize the tracking technologies we use as follows:

  • Necessary tracking technologies – These tracking technologies are necessary for the website to function and can’t be switched off in our systems. You can set your browser to block or alert you about these tracking technologies, but it could result in parts of the site not working properly.

    • Example of data collected: Your preferences when it comes to the use of tracking technologies on Klarna.com, ensure that you are always presented with the correct interface and when you last changed those preferences.

    • Retention period: Up to 1 year, as of your last visit.

    • Does Klarna share the collected data with a company that may use it for its own purposes? No.

  • Performance tracking technologies – These tracking technologies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular, and see how visitors move around the site. They also help us understand where our users are coming from. If these tracking technologies are declined, no user specific information related to our site performance will be stored.

    • You can choose to not give consent to the tracking technologies in this category.

    • Example of data collected: What pages you browse or the time you spent on the page, what type of device you use, how long it took to load a page and what country you are browsing from.

    • Retention period: Some tracking technologies are stored until you delete (please see further below for more information on how to delete them) otherwise the longest period is up to one year, as of your last visit.

    • All the performance tracking technologies are set by Klarna except for Fullstory, you can find their Privacy policy

      here
      .

    • Does Klarna share the collected data with a company that may use it for its own purposes? No.

  • Functional/Personalization tracking technologies – These tracking technologies enable the website to provide enhanced functionality and personalization to make the content of the site more specific for you as a user. If you don’t allow these tracking technologies, all of the functions we use to personalize the site will not function properly.

    • You can choose to not give consent to the tracking technologies in this category.

    • Example of data collected: Where your traffic is coming from like IP address as well as behavioral data e.g. what you did on the site.

    • Retention period: Up to 90 days, as of your last visit. All the functional tracking technologies are set by Klarna.

    • Does Klarna share the collected data with a company that may use it for its own purposes? No.

  • Targeting tracking technologies – These tracking technologies may be set and used by our advertising partners to build a profile of your interests and show you relevant adverts on other sites. They don’t store personal data, but are based on uniquely identifying your browser and internet device. If you don’t allow these tracking technologies, you will experience less targeted advertising.

    • You can choose to not give consent to the tracking technologies in this category.

    • Example of data collected: Behavioral data, e.g. what actions you took. Demographic data, e.g. which country or city you were browsing from.

    • Retention period: Up to 13 months, as of your last visit. Doubleclick Campaign Manager (DCM) or Doubleclick Bid Manger (DV360). Google’s Privacy policy can be found

      here
      .

    • All targeting tracking technologies are set by Klarna except Google Doubleclick. Google’s Privacy policy can be found

      here
      .

    • Does Klarna share the collected data with a company that may use it for its own purposes? Yes, and their privacy policies can be found here:

      Google Marketing Platform
      (specifically Campaign Manager 360 and Display and Video 360),
      LinkedIn
      ,
      Facebook
      ,
      Bing
      ,
      Snapchat
      ,
      TikTok
      ,
      Reddit
      .

How can you control the use of tracking technologies on the site?

Your browser or device will typically offer settings regarding the use of tracking technologies. For example, you may be able to block all tracking technologies, accept only first-party tracking technologies, or delete all tracking technologies on your browser.

If you want to disable cookies on our site, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.

We set out here steps to follow for the most widespread browsers.

Google Chrome

  1. Select Settings > Advanced

  2. Under Privacy and Security > Content settings.

  3. Click Cookies and select the relevant options

Safari

  1. Select Preferences > Privacy

  2. Click on Remove all Website Data

Microsoft Edge

  1. Select Settings and more > Settings > Privacy, search, and services

  2. Make sure Tracking prevention is set to On

  3. Select the appropriate level of tracking prevention.

Mozilla Firefox

  1. Choose the Tools menu > Options

  2. Click on the Privacy icon

  3. Select the Cookie menu and select the relevant options

Opera 6.0 and further

  1. Choose Files menu > Preferences

  2. Select Privacy

We may also separately prompt you regarding our use of cookies on the Site.

More information

We encourage you to review our

Privacy notice
for further information on the processing of your personal data.

Contact us

If you have any additional questions about the privacy aspects of the Klarna Services please see our California Privacy Choices page, contact Customer Service by emailing [email protected], calling +1 888 518-2771 or through the chat feature in our Customer Service Web Portal.

Klarna has a team of data protection specialists working solely with data protection and privacy. We also have a special team of customer service specialists for data protection matters. You can always reach us at

[email protected]
.

This tracking technology notice for Klarna.com was last updated on 15th of July 2025.