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  4. Report fraud
  5. How do I report a phishing or scam attempt?

How do I report a phishing or scam attempt?

If you’ve received an email, text message or a call from someone impersonating Klarna:

  • Do not click on any links, download attachments, or respond to the sender.

  • Do not share personal information like passwords, PINs, or account details

  • Report the fraud by

    submitting this form

How can I tell if something is a scam or phishing attempt?

  • The message urges you to take immediate action or threatens consequences, such as account deactivation

  • The links lead to websites that do not match Klarna’s

  • The message asks for sensitive information such as one-time passwords and payment details

To learn more, read our

security tips on how to recognize scams
.

I accidentally clicked on a link and shared my information. 

  • Contact your bank or card issuer without delay

  • Lock your account 

  • Log in to the app and report

    fraud

  • Report fraud by contacting the police

  • Change your password immediately

  • Enable two factor authentication

  • Block your cards in the Klarna app

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